International Science Index


Supply Chain Management: After Business Process Re-Engineering


This paper is prepared to provide a review of how an automotive manufacturer, ISUZU HICOM Malaysia Co. Ltd. sustained the supply chain management after business process reengineering in 2007. One of the authors is currently undergoing industrial attachment and has spent almost 6 months researching in the production and operation management system of the company. This study was carried out as part of the tasks in the attachment program. The result shows that delivery lateness and outsourcing are the main barriers that affected productivity. From the gap analysis, the authors found that new business process operation had improved suppliers delivery performance.

[1] Krajewski, L. J. and Ritzman L. P.(1999). "Operation Management Strategy and Analysis, Fifth Edition". United States of America, Addison Wesley Publishing.
[2] Schroeder R. G. (2000). "Operation Management: Contemporary Concept and Cases". United States of America, McGraw- Hill Education.
[3] Stevenson W. J., (2007). "Operation Management, Ninth Edition". New York, McGraw-Hill Companies.
[4] Nahmias S. (2001). "Production and Operations Analysis, Fourth Edition." New York, McGraw-Hill Companies.
[5] Lee E. K., Ha S. and Kim S. K. (2001). "Supplier Selection and Management System Considering Relationships in Supply Chain Management." IEEE Transactions on Engineering Management. Vol. 48, no. 3, pp. 307-318.
[6] Udomleartprasert, P. and Jungthirapanich, C. (2004). "The Supportive Infrastructures Enhancing the Supply Chain Performance". International Engineering Management Conference. pp. 1204-1207.
[7] Svensson G.(2004). "Supplier Segmentation in The Automotive Industry : A Dyadic Approach of a Managerial Model". International Journal of Physical Distribution & Logistics Management. Vol. 34 No.1, pp.12-38.
[8] Summers D. C. S. (2006). "Quality, Fourth Edition." New Jersey, Pearson Prentice Hall.
[9] Xu X.X. and Lim R. (2007). "AHP Based Supply Chain Performance Measurement System". International Engineering Management Conference. pp. 1308-1315.