International Science Index


Information and Communication Technologies vs. Education and Training: Contribution to Understand the Millennials’ Generational Effect


Information and Communication Technologies (ICT) are increasing in importance everyday, especially since the 90’s (last decade of birth for the Millennials generation). While social interactions involving the Millennials generation have been studied, a lack of investigation remains regarding the use of the ICT by this generation as well as the impact on outcomes in education and professional training. Observing and interviewing students preparing a MSc, we aimed at characterizing the interaction students-ICT during the courses. We found that up to 50% of the students (mainly female) could use ICT during courses at a rate of 0.84 occurrence/minutes for some of them, and they thought this involvement did not disturb learning, even was helpful. As recent researches show that multitasking leads people think they are much better than they actually are, further observations with assessments are needed to conclude whether or not the use ICT by students during the courses is a real strength.


[1] G. Klock, “Teachers vs. Cell Phones”, eLearn magazine, 2011, (accessed in Feb. 2013).
[2] J. Tozer, “Top marks! Ofsted hails turnaround at schools that outlawed mobile phones”, Mail OnLine, 2012, (accessed in Feb. 2013).
[3] M. Martin, “Vous n’êtes pas seul : la vie en réseau “, Horizons de politiques Canada, 2012, 0101_01&langcd=fra (accessed in Feb. 2013).
[4] Ph.Fauquet-Alekhine, Boucherand, A. “The structuring effects of tools in risky industrial work activity: failures and solutions”, In Fauquet- Alekhine, Ph. (eds) Socio-Organizational Factors for Safe Nuclear Operation, Montagret: Larsen Science Ed., 1, 2012, pp. 63-67, (accessed in Feb. 2013).
[5] Ph. Hope, SM. Bamford, S. Beales, K. Brett, D. Kneale, M. Macdonnell, A. McKeon, “Creating Sustainable Health and Care Systems in Ageing Societies”, Report of the Ageing Societies Working Group, 2012.
[6] D. Shragay, A. Tziner, “The Generational Effect on the Relationship between Job Involvement, Work Satisfaction, and Organizational Citizenship Behavior”, Revista de Psicología del Trabajo y de las Organizaciones, 27(2), 2011, pp. 143-157.
[7] R. Maggiani, “The Generational Effect on Social Media”, Solari, Effect-on-Social-Media.pdf (accessed in Feb. 2013).
[8] Center for Digital Strategy, “Technology, Transformation, and Collaborative Leadership -Thought Leadership Roundtable on Digital Strategies”, An executive roundtable series of the Center for Digital Strategies at the Tuck School of Business, 2010, publications/pdf/Transformation_Overview_Final.pdf (accessed in Feb. 2013).
[9] J. Cogin, “Are generational differences in work values fact or fiction? Multi-country evidence and implications”, The International Journal of Human Resource Management, 23(11), 2012, pp. 2268-2294.
[10] JM. Twenge, SM. Campbell, BJ. Hoffman, CE. Lance, “Generational Differences in Work Values: Leisure and Extrinsic Values Increasing, Social and Intrinsic Values Decreasing”, Journal of Management, 36 (5), 2010, pp. 1117-1142.
[11] A. Tolbize, Generational differences in the workplace, Research and Training Center on Community Living at the University of Minnesota, 2008, (accessed in Feb. 2013).
[12] KK. Myers, K. Sadaghiani, “Millennials in the Workplace: A Communication Perspective on Millennials’ Organizational Relationships and Performance”, J Bus Psychol , 25, 2010, pp. 225-238.
[13] JJ., Deal, Retiring the generation gap: How employees young and old van find common ground,2007, San Francisco: Jossey-Bass.
[14] J. Bott, DG. Faulk, A. Guntupalli, S. Devaraj, M. Holmes, “An Examination of Generational Differences and Media Exposure”, The Journal of Applied Management and Entrepreneurship, 2011,16(4), 2011, pp. 78-90.
[15] S. Milgram, Obedience to Authority, NY: Harper and Row, 1974
[16] S. Milgram, J. Sabini, M. Silver, The individual in a social world, NY: McGrawhill, 1992.
[17] DM. Sanbonmatsu, DL. Strayer, N. Medeiros-Ward, JM. Watson, “Who Multi-Tasks and Why? Multi-Tasking Ability, Perceived Multi-Tasking Ability, Impulsivity, and Sensation Seeking, 2013, PLoS ONE, 8(1): e54402, e.0054402#s2 (accessed in Feb. 2013).