Excellence in Research and Innovation for Humanity

ICSSME 2018 : 20th International Conference on Service Science, Management and Engineering

Istanbul, Turkey
August 16 - 17, 2018

Conference Code: 18TR08ICSSME

Conference Proceedings

All submitted conference papers will be blind peer reviewed by three competent reviewers. The peer-reviewed conference proceedings are indexed in the International Science Index (ISI), Google Scholar, Semantic Scholar, Zenedo, OpenAIRE, BASE, WorldCAT, Sherpa/RoMEO, and other index databases. Impact Factor Indicators.

Special Journal Issues

ICSSME 2018 has teamed up with the Special Journal Issue on Service Science, Management and Engineering. A number of selected high-impact full text papers will also be considered for the special journal issues. All submitted papers will have the opportunity to be considered for this Special Journal Issue. The paper selection will be carried out during the peer review process as well as at the conference presentation stage. Submitted papers must not be under consideration by any other journal or publication. The final decision for paper selection will be made based on peer review reports by the Guest Editors and the Editor-in-Chief jointly. Selected full-text papers will be published online free of charge.

Conference Sponsor and Exhibitor Opportunities

The Conference offers the opportunity to become a conference sponsor or exhibitor. To participate as a sponsor or exhibitor, please download and complete the Conference Sponsorship Request Form.

Important Dates

Abstracts/Full-Text Paper Submission Deadline   June 30, 2018
Notification of Acceptance/Rejection   July 5, 2018
Final Paper (Camera Ready) Submission & Early Bird Registration Deadline   July 16, 2018
Conference Dates   August 16 - 17, 2018

Important Notes

Please ensure your submission meets the conference's strict guidelines for accepting scholarly papers. Downloadable versions of the check list for Full-Text Papers and Abstract Papers.

Please refer to the Paper Submission GUIDE before submitting your paper.

Selected Conference Papers

1) Towards Better Quality in Healthcare and Operations Management: A Developmental Literature Review
Towards Better Quality in Healthcare and Operations Management: A Developmental Literature Review
2) Towards a Security Model against Denial of Service Attacks for SIP Traffic
Arellano Karina, Diego Avila-Pesántez, Leticia Vaca-Cárdenas, Alberto Arellano, Carmen Mantilla
3) A Design for Application of Mobile Agent Technology to MicroService Architecture
Masayuki Higashino, Toshiya Kawato, Takao Kawamura
4) The Difficulties Witnessed by People with Intellectual Disability in Transition to Work in Saudi Arabia
Adel S. Alanazi
5) E-Learning Network Support Services: A Comparative Case Study of Australian and United States Universities
Sayed Hadi Sadeghi
6) Improvement to Pedestrian Walkway Facilities to Enhance Pedestrian Safety-Initiatives in India
Basavaraj Kabade, K. T. Nagaraja, Swathi Ramanathan, A. Veeraragavan, P. S. Reashma
7) MGAUM—Towards a Mobile Government Adoption and Utilization Model: The Case of Saudi Arabia
Mohammed Alonazi, Natalia Beloff, Martin White
8) Impact of Extended Enterprise Resource Planning in the Context of Cloud Computing on Industries and Organizations
Gholamreza Momenzadeh, Forough Nematolahi
9) Cross Country Comparison: Business Process Management Maturity, Social Business Process Management and Organizational Culture
Dalia Suša Vugec
10) Evaluating the Factors Influencing the Efficiency and Usage of Public Sports Services in a Chinese Province
Zhankun Wang, Timothy Makubuya
11) Automation of Web-Portal Construction Processes with SQL Server for the Black Sea Ecosystem Monitoring
Gia Surguladze, Nino Topuria, Ana Gavardashvili, Tsatsa Namchevadze
12) Comparative Analysis of Geographical Routing Protocol in Wireless Sensor Networks
Rahul Malhotra
13) Adoption and Diffusion of E-Government Services in India: The Impact of User Demographics and Service Quality
Sayantan Khanra, Rojers P. Joseph
14) Social Media as a ‘Service’ for Value Co-Creation by Integrating Sponsoring Companies, Sports Entities and Fans
Harri Jalonen
15) The Importance of Customer Engagement and Service Innovation in Value Co-Creation
Soheila Raeisi, Meng Lingjie

Similar conferences about Economics and Management Engineering